Reviews
State Farm® Agent Drew Mau
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Joanne
November 3, 2026
"Last Wednesday morning I called the State Farm office and Keeley answered. Keeley took the time to listen to my problem and then proceeded to call the Nevada DMV for answers. After Keeley spoke with the DMV she took the time to call me back and explain what they needed. This type of customer service is rare! I got a real person on the phone, who took time to help me, the best part is I didn't feel like a number to her, I was a person who needed help, she made a personal decision to help me. Thank you Keeley!"
Ken Surls
November 3, 2026
"This is such a great agency to work with. You will never talk to an AI and all the staff are very friendly and knowledgeable. I would have to say when I needed to call them today to buy some extra insurance I actually smiled inside and out because I knew I was going to have a great experience. It's not that often you can say that you're going to enjoy calling the insurance company, but with this agency, it is always a pleasure. Thanks Carter and Joe for all you did today. And the rest of you, I know that there are others that I have worked with in the past and had a great time, you're great also. And below it says quote within 24 hours, I got mine in a couple of hours and was insured within 6 hours with only couple of phone calls. Drew, you have a wonderful agency and a great crew. Wish I could give more stars."
We responded:
"Ken,
This is genuinely one of the greatest reviews I've ever seen. Not too many people enjoy calling their insurance office, but I truly believe that we have the best team on the planet and we make it simple, easy, and enjoyable to work with! I'm so glad you agree with me! It's truly our pleasure to serve you, and I look forward to many more years of serving you and your family.
Thank you for making my day!
-Drew"
Roxy Delorey
October 30, 2026
"I was glad to have Joseph Matelo help provide me with my needed insurance Thank you Joseph!"
We responded:
"Roxy,
Joe is an absolute rockstar! I'm thrilled you were able to have such a great experience. We pride ourselves in the level of service and attention we bring to each personal interaction everyday. I understand you have a lot of options out there when it comes to your insurance, and I thank you for choosing us! Welcome to the Fam!
-Drew"
Siandre Agaalii
October 29, 2026
"LOGAN GOES ABOVE AND BEYOND!!!
I have the pleasure of Logan being our rep and he always does more than enough for me and my family. He seen on my plan that I was eligible for $100,000 more on my life insurance plan for the low cost of a health survey, and without me reaching out first decided to call and let me know that I was eligible."
We responded:
"Siandre,
We do our very best to be proactive about coverages that would benefit you and your family, especially if you can get more coverage for a better price or a small difference. We look forward to protecting you and your family for many years to come.
-Drew"
Heavenly Flores
October 29, 2026
"Logan was such a pleasure to talk to, he was straight to the point yet very informative and helpful with the entire process of setting up better life insurance than we already had!!
Thank you for all your help Logan!"
We responded:
"Heavenly,
It makes me so happy to hear that you are taking steps to improve your life insurance situation. Its a claim I hope to never make, but in the tragic world we live in, it makes all the difference when something does happen. Thank you for trusting us to protect your family.
-Drew"
Ali M
October 29, 2026
"Exceptional customer service, I would recommend anyone that's looking to switch
or looking to for a new auto,or home insurance. Just call this location. I personaly talked to Logan myself and received all the help and advice for savings. I would recommend anyone to give them a try."
We responded:
"Ali,
Logan is the bomb! It doesn't surprise me at all that you had an amazing experience. We pride ourselves in making it as easy as possible, as painless as possible, and as personalized as possible. We genuinly care about you, and I hope you feel that everytime you interact with our team!
Thank you for your business and your trust.
-Drew"
Danielle Ste Marie
October 28, 2026
"Sara was amazing when I had questions about changes to my policy. She has extensive knowledge of the different options and was able to explain everything clearly. She was very patient with my questions and addressed all my concerns. 5 Stars! 🤩"
We responded:
"Danielle,
Sara is truly amazing, and we love having her as an integral part of our team. I'm glad you were able to experience how great she is too! Thank you for continuing to trust us with your business. I appreciate your loyalty!
-Drew"
Andrew Odegard
October 28, 2026
"I recently had a call with Joseph for making changes and switching over to a new policy for my vehicles. He was great at walking me through everything and getting me the best quote possible. I've had a good experience every time I call, the whole team here is great."
We responded:
"Andrew,
Thank you for dropping that review! Joe is truly one of the best, and we are so thankful to have him on our team. I love how you mentioned the rest of the team as well. I may be a bit biased, but I know for a fact that we have the best team around. I look forward to backing up that claim as we take care of you for many years to come!
Welcome to the Family!
-Drew"
Daniel Reed
October 23, 2026
"Bria made the whole process painless fast and efficient and saved me a ton of money at the same time!!!"
We responded:
"Daniel,
Thank you for dropping that review! We are blessed to have Bria as part of our team. She is full of joy, energy, and professionalism. I'm thrilled to hear that you had a great experience. We look forward to taking care of you with the same level of attention and care for many years to come!
Welcome to the Family!
-Drew"
joey specht
October 22, 2026
"Joseph was extremely clear and helpful glad to know people like this are available."
We responded:
"Joey,
Glad we got the Joe/Joey connection from the start! Thank you for taking the time to drop a quick review and thank you even more for your trust and your business. I understand you have so many options when it comes to your insurance, and I am thankful you chose us. We commit to providing you the very best service we possibly can every day! Welcome to the Fam!
-Drew"
Natalie Ford (Nat Ford)
October 21, 2026
"What a mess. Duped to say the least. Disappointed with this office, communication, and handling of concerns of extreme importance. Also, if an agent is pressuring you to give them a 5 star review before they’ve completed anything, don’t do it."
We responded:
"Natalie,
I'm glad we were able to connect by phone and we were able to pinpoint a few pain points for you. I appreciate your understanding that everything we attempted to do to help was in good faith, but I understand what we could have done better, and it prompted a solid training opportunity. I apologize for your experience, and I wish you the very best in the future!
-Drew"
Shawn Zillmann
October 20, 2026
"Misty was amazing. Great customer service and made sure everything was done right. Thank you!"
We responded:
"Shawn,
Misty is an amazing human and we are so glad to have her on our team. I'm not surprised in the least that you had a great experience. We look forward to taking care of you for many years to come! Welcome to the Family!
-Drew"
Frank Brennan
October 20, 2026
"I worked with Logan to get home insurance for a house we just purchased. This was the first time I bought homeowners insurance and Logan was very helpful with explaining everything and what each item meant. I felt like he got me a very good policy and I was able to get my auto insurance changed to State Farm as well. Overall great experience."
We responded:
"Frank,
Thank you for your kind words! Logan is genuinely an amazing dude and I'm glad you guys were able to connect and get your insurance in place. I appreciate your business and your trust. Welcome to the Fam!
-Drew"
Nancie Fisher
October 20, 2026
"Bria Robinson at State Farm is awesome! She got me signed up without any hassle, and it's good to know there is an agent to reach if any issues should arise. Great customer service."
We responded:
"Nancie,
Thank you so much for taking the time to drop us a review! Bria is an amazing young woman and we are so glad that she is part of our team. We are always here to help you, should the need arise. Thank you so much for trusting us with your business. I understand there are so many options out there, but we are glad you chose us! Welcome to the Family!
-Drew"
Denise Whitcomb
October 15, 2026
"Thank you Joseph for all your help! You are very patient and kind, so thank you."
We responded:
"Denise,
Thank you for your review. Joe is truly one of the best. Thank you for trusting us with your business. The kindness will only continue from here :-)
-Drew
"
Tom Cloud
October 13, 2026
"Joeseph was excellent.."
We responded:
"Tom,
I agree. Joseph is Excellent. I appreciate you taking the time to drop a review for us! I also want to personally thank you for trusting us with your business. We look forward to serving you for many years to come. Welcome to the Family!
-Drew"
Haily Valente
October 10, 2026
"Drew is awesome, he helped my husband and I out so much!!! Thank you for all of your advice and time"
We responded:
"Haily,
Thank you for the kind words! We are thrilled to be able to take care of your insurance needs. Thank you for trusting us with your business. We look forward to taking care of you for many years to come!
-Drew"
James S
October 5, 2026
"Had a good experience with setting up a new auto and home insurance policy"
We responded:
"James,
I noticed you recently updated your review from a 5-star to a 3-star. I would love to connect with you to see what happened and how I can make it right. Please email me at drew@drewmau.com or give us a call at 719-387-1011. I look forward to hearing from you!
-Drew"
Merrill Bennett
October 1, 2026
"Joseph Matela was great to work with, took the time to explain the coverages and look for discounts and different coverage combinations."
We responded:
"Merrill,
Thank you for allowing us to take care of you guys and your new home purchase! Who woulda thought when we met at Bible study 10 years ago that we would end up doing business together! Thank you for your trust and your business. Welcome to the Fam!
-Drew"
Derekia Burrows
September 30, 2026
"Joseph was amazing, very thorough he made sure we understood all of our options and fit the policies perfect for us. Really great guy and experience! 10/10 5 Stars for sure !!!!"
We responded:
"Derekia,
Thank you for taking the time to drop a review for Joseph. He is truly a valuable member of our team and we are so thankful to have him. I am not shocked at all that you guys had a great experience with him. Thank you for trusting us with your business and more importantly, thank you for your trust. We look forward to serving you for many years to come!
-Drew"
Jenny Freedman
September 26, 2026
"Misty was great to work with. She helped us change our home and auto to State Farm and add our teen driver to our policy. We have better coverage and a much lower premium."
We responded:
"Jenny,
We are so thrilled to have Misty on our team. Thank you for taking a moment to share your experience with the internet! Now go tell all your friends too :-) In all seriousness, thank you for your trust and your business. We look forward to taking care of you and your family for many years to come with the same level of care and attention :-)
Welcome to the Family!
-Drew"
Melinda Rooney
September 24, 2026
"Joseph was great in helping me move around coverage on my 3 vehicles. Very detailed and included some nice discounts. Highly recommend using this State Farm agency !"
We responded:
"Melinda,
Thank you for taking a moment to share your experience with the internet! Now go tell all of your friends and family too :-)
Joking aside, thank you for trusting us with your business and we look forward to taking care of you for many years to come!
Welcome to the Fam!
-Drew "
John Doe
September 23, 2026
"Stephani was absolutely wonderful to work with! She was so sweet, helpful, and made the whole insurance process surprisingly enjoyable. Her voice and personality (she has the cutest giggle) definitely made being on the phone about insurance a lot more fun than it should’ve been. 😉 She’s also incredibly responsive and gets back to emails very quickly, which made everything so easy and convenient. She was patient, knowledgeable, and made sure all my questions were answered. I haven’t even seen her, or met her in person, but somehow she still managed to leave a great impression. Highly recommend Stephani!"
We responded:
"John,
If John Doe is your real name, that is absolutely fantastic. If it is an online alter ego, that's even cooler! Ok, jokes aside, thank you for your thoughtful review. We are so thankful for Stephani and I'm not surprised at all that you had a great experience with her. Thank you for your business!
-Drew"
Anthony Blackford
September 21, 2026
"Love this State Farm location. Thank you Joseph for helping me with my life insurance policy. Talking with these guys feels like you're talking with your close family and friends. Much appreciated!"
We responded:
"Anthony,
Thank you for your review. Most people think of their home and auto insurance, but I am really impressed by the fact that you took the time to prioritize the most important coverage we offer. We are so passionate about life insurance, and I'm thrilled that we were able to hook you up with a policy that works for your needs, and budget.
Thank you for trusting us to take care of your family.
-Drew"
LAURA
September 21, 2026
"Suzanne with State Farm is the reason I stay!"
We responded:
"Laura,
We are so blessed to have Suzanne on our team. Thank you for dropping a review for her :-)
PS, the rest of our team is just as awesome!
-Drew"