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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Natalie Ford (Nat Ford)

October 21, 2026

1 out of 5 rating by Natalie Ford (Nat Ford)
"What a mess. Duped to say the least. Disappointed with this office, communication, and handling of concerns of extreme importance. Also, if an agent is pressuring you to give them a 5 star review before they’ve completed anything, don’t do it."
We responded:
"Natalie,
I'm glad we were able to connect by phone and we were able to pinpoint a few pain points for you. I appreciate your understanding that everything we attempted to do to help was in good faith, but I understand what we could have done better, and it prompted a solid training opportunity. I apologize for your experience, and I wish you the very best in the future!
-Drew"
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Shawn Zillmann

October 20, 2026

5 out of 5 rating by Shawn Zillmann
"Misty was amazing. Great customer service and made sure everything was done right. Thank you!"
We responded:
"Shawn,
Misty is an amazing human and we are so glad to have her on our team. I'm not surprised in the least that you had a great experience. We look forward to taking care of you for many years to come! Welcome to the Family!
-Drew"
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Frank Brennan

October 20, 2026

5 out of 5 rating by Frank Brennan
"I worked with Logan to get home insurance for a house we just purchased. This was the first time I bought homeowners insurance and Logan was very helpful with explaining everything and what each item meant. I felt like he got me a very good policy and I was able to get my auto insurance changed to State Farm as well. Overall great experience."
We responded:
"Frank,
Thank you for your kind words! Logan is genuinely an amazing dude and I'm glad you guys were able to connect and get your insurance in place. I appreciate your business and your trust. Welcome to the Fam!
-Drew"
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Nancie Fisher

October 20, 2026

5 out of 5 rating by Nancie Fisher
"Bria Robinson at State Farm is awesome! She got me signed up without any hassle, and it's good to know there is an agent to reach if any issues should arise. Great customer service."
We responded:
"Nancie,
Thank you so much for taking the time to drop us a review! Bria is an amazing young woman and we are so glad that she is part of our team. We are always here to help you, should the need arise. Thank you so much for trusting us with your business. I understand there are so many options out there, but we are glad you chose us! Welcome to the Family!
-Drew"
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Denise Whitcomb

October 15, 2026

5 out of 5 rating by Denise Whitcomb
"Thank you Joseph for all your help! You are very patient and kind, so thank you."
We responded:
"Denise,
Thank you for your review. Joe is truly one of the best. Thank you for trusting us with your business. The kindness will only continue from here :-)
-Drew
"
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Tom Cloud

October 13, 2026

5 out of 5 rating by Tom Cloud
"Joeseph was excellent.."
We responded:
"Tom,
I agree. Joseph is Excellent. I appreciate you taking the time to drop a review for us! I also want to personally thank you for trusting us with your business. We look forward to serving you for many years to come. Welcome to the Family!
-Drew"
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Haily Valente

October 10, 2026

5 out of 5 rating by Haily Valente
"Drew is awesome, he helped my husband and I out so much!!! Thank you for all of your advice and time"
We responded:
"Haily,
Thank you for the kind words! We are thrilled to be able to take care of your insurance needs. Thank you for trusting us with your business. We look forward to taking care of you for many years to come!
-Drew"
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James S

October 5, 2026

3 out of 5 rating by James S
"Had a good experience with setting up a new auto and home insurance policy"
We responded:
"James,
I noticed you recently updated your review from a 5-star to a 3-star. I would love to connect with you to see what happened and how I can make it right. Please email me at drew@drewmau.com or give us a call at 719-387-1011. I look forward to hearing from you!
-Drew"
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Merrill Bennett

October 1, 2026

5 out of 5 rating by Merrill Bennett
"Joseph Matela was great to work with, took the time to explain the coverages and look for discounts and different coverage combinations."
We responded:
"Merrill,
Thank you for allowing us to take care of you guys and your new home purchase! Who woulda thought when we met at Bible study 10 years ago that we would end up doing business together! Thank you for your trust and your business. Welcome to the Fam!
-Drew"
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Derekia Burrows

September 30, 2026

5 out of 5 rating by Derekia Burrows
"Joseph was amazing, very thorough he made sure we understood all of our options and fit the policies perfect for us. Really great guy and experience! 10/10 5 Stars for sure !!!!"
We responded:
"Derekia,
Thank you for taking the time to drop a review for Joseph. He is truly a valuable member of our team and we are so thankful to have him. I am not shocked at all that you guys had a great experience with him. Thank you for trusting us with your business and more importantly, thank you for your trust. We look forward to serving you for many years to come!
-Drew"
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Jenny Freedman

September 26, 2026

5 out of 5 rating by Jenny Freedman
"Misty was great to work with. She helped us change our home and auto to State Farm and add our teen driver to our policy. We have better coverage and a much lower premium."
We responded:
"Jenny,
We are so thrilled to have Misty on our team. Thank you for taking a moment to share your experience with the internet! Now go tell all your friends too :-) In all seriousness, thank you for your trust and your business. We look forward to taking care of you and your family for many years to come with the same level of care and attention :-)
Welcome to the Family!
-Drew"
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Melinda Rooney

September 24, 2026

5 out of 5 rating by Melinda Rooney
"Joseph was great in helping me move around coverage on my 3 vehicles. Very detailed and included some nice discounts. Highly recommend using this State Farm agency !"
We responded:
"Melinda,
Thank you for taking a moment to share your experience with the internet! Now go tell all of your friends and family too :-)
Joking aside, thank you for trusting us with your business and we look forward to taking care of you for many years to come!
Welcome to the Fam!
-Drew "
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John Doe

September 23, 2026

5 out of 5 rating by John Doe
"Stephani was absolutely wonderful to work with! She was so sweet, helpful, and made the whole insurance process surprisingly enjoyable. Her voice and personality (she has the cutest giggle) definitely made being on the phone about insurance a lot more fun than it should’ve been. 😉 She’s also incredibly responsive and gets back to emails very quickly, which made everything so easy and convenient. She was patient, knowledgeable, and made sure all my questions were answered. I haven’t even seen her, or met her in person, but somehow she still managed to leave a great impression. Highly recommend Stephani!"
We responded:
"John,
If John Doe is your real name, that is absolutely fantastic. If it is an online alter ego, that's even cooler! Ok, jokes aside, thank you for your thoughtful review. We are so thankful for Stephani and I'm not surprised at all that you had a great experience with her. Thank you for your business!
-Drew"
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Anthony Blackford

September 21, 2026

5 out of 5 rating by Anthony Blackford
"Love this State Farm location. Thank you Joseph for helping me with my life insurance policy. Talking with these guys feels like you're talking with your close family and friends. Much appreciated!"
We responded:
"Anthony,
Thank you for your review. Most people think of their home and auto insurance, but I am really impressed by the fact that you took the time to prioritize the most important coverage we offer. We are so passionate about life insurance, and I'm thrilled that we were able to hook you up with a policy that works for your needs, and budget.
Thank you for trusting us to take care of your family.
-Drew"
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LAURA

September 21, 2026

5 out of 5 rating by LAURA
"Suzanne with State Farm is the reason I stay!"
We responded:
"Laura,
We are so blessed to have Suzanne on our team. Thank you for dropping a review for her :-)
PS, the rest of our team is just as awesome!
-Drew"
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Christopher Sproul

September 17, 2026

5 out of 5 rating by Christopher Sproul
"Excellent service from Joseph. Appreciate everything he did to work with us to switch us over. Saved us about $100/mo and gave us better coverage on auto and home. Easy enough process. No complains from us. Thanks for all the help."
We responded:
"Christopher,
Thanks for taking a moment to drop us a review. Joe is a core part of our team and we hold the rest of our team to the same standard of care and attention. We look forward to serving you for many years to come!
Welcome to the Family!
-Drew"
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Stephanie Fischbach

September 17, 2026

5 out of 5 rating by Stephanie Fischbach
"Joseph was great! He explained everything thoroughly and was able to get me better coverage than I was getting with another company."
We responded:
"Stephanie,
Simple and straight to the point. State Farm has great rates, but more importantly great coverage. I'm glad to hear that we were able to marry the two for you. Welcome to the Family!
-Drew"
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Christian Clemente

September 15, 2026

5 out of 5 rating by Christian Clemente
"Excellent service. Misty was incredibly kind and very helpful throughout the entire process."
We responded:
"Christian,
I am so grateful you took a moment to share your experience with Misty. I'm even more impressed that you have the wisdom to purchase the most important coverage we offer in life insurance. We look forward to serving you for many years to come. Thank you for your trust, and thank you for your business!
Welcome to the Family!
-Drew"
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Melanie Kosciolek

September 14, 2026

5 out of 5 rating by Melanie Kosciolek
"Joseph provided excellent service. He was welcoming and helpful while maintaining a high level of professionalism."
We responded:
"Melanie,
Thank you so much for dropping a review, and thank you for trusting us with your business. We know you have a TON of options out there, and we are thrilled to be able to take care of your insurance needs. Welcome to the Family!
-Drew"
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Isabel Celaya

September 11, 2026

5 out of 5 rating by Isabel Celaya
"I was looking for a cheaper car insurance quote and was set up with Craig and he did an absolutely amazing job on helping me get a good cost for good coverage! Would define you recommend him for anyone who doesn’t understand everything about what’s included with auto insurance. He did a great job on explaining what to do with step by step instructions!"
We responded:
"Isabel,
I am thrilled to hear about your experience with Craig. He is truly an amazing human, and we are so thankful to have him on our team. I love that we were able to provide you better insurance and save you money at the same time! State Farm has amazing rates, and even better coverage. I understand you have so many choices when it comes to who you carry your insurance with, and I am thankful that you chose us to serve you!
Welcome to the Family!
-Drew"
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Ryan Nagel

September 4, 2026

5 out of 5 rating by Ryan Nagel
"It was great working with Joseph Matela. Made the process super easy and made sure we got the best rates and coverage that works for us."
We responded:
"Ryan,
Thank you for taking a moment to drop us a review! We are so thankful to have Joe on our team, and I am thrilled to hear that he was able to help make the process simple and easy for you. State Farm has amazing rates, and more importantly, great coverage to protect the things that matter most to you. Thank you for trusting us with your business. We look forward to taking care of you for years to come!
Welcome to the Fam!
-Drew"
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Scarlett Fford

September 2, 2026

5 out of 5 rating by Scarlett Fford
"Joseph Matela was so amazing!! He helped me get all discounts for my grades, and he was so kind and so personable but professional. I really appreciated his authenticity, and how thorough he explained everything to us. I would absolutely recommend him if you’re looking for a great insurance agent!"
We responded:
"Scarlett,
Thank you for dropping a review! We are looking forward to taking care of you for many years to come. I'm glad you had a great experience with Joe, and I'm stoked that we were able to get those good student discounts for you! Keep up the good driving and those discounts will get even bigger!
Welcome to the Family!
-Drew"
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Natalie Ford

September 1, 2026

5 out of 5 rating by Natalie Ford
"I had the privilege of working with insurance agent, Joseph Matela. After being with a previous auto insurance company for quite a few years, He went above and beyond to find me the best option for both my daughter and I. He was extremely informative and detailed about Everything that would be included in the policy. I am very pleased with the outcome, and I have to just add in here that he was such a fun and positive agent to work with. I don’t think I’ve ever met an insurance agent that was this personable and intentional. He also made himself very available to us with any questions, big or small, overall EXCEPTIONAL experience!!! Thank you Joseph!!"
We responded:
"Natalie,
These reviews just make my day! Joe is truly a pleasure to have as a vital core piece to our team. I love that you felt like he went above and beyond to make sure you knew all of your options and that you had an enjoyable time getting your insurance policies switched over. We strive for exceptional everyday, and I'm going to add this to long list of amazing experiences we have provided for our community. Welcome to the Fam!
-Drew"
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Eric McMahon

September 1, 2026

5 out of 5 rating by Eric McMahon
"Joseph Matela is excellent to work with!"
We responded:
"Eric,
I agree with you. Joe is fantastic! The rest of our team is just as amazing. We are committed to provide the same quality of service for as long as we have the pleasure of serving your insurance needs. Thank you for trusting us with your business, and to protect the things that are most important to you. Welcome to the Family!
-Drew"
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Candice Noble

August 28, 2026

5 out of 5 rating by Candice Noble
"Craig was very helpful and responsive with navigating the difficulties of switching insurance. He was able to help me save money and improve my coverage."
We responded:
"Candice,
Thank you for taking a moment to leave a review! Insurance can be confusing at times, but I'm thrilled to hear that Craig made it simple and easy for you. We take pride in that! Thank you for trusting us to protect what matters most to you. Welcome to the Fam!
-Drew"