Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Kinate

Mike Kinate

January 8, 2026

5  out of  5
rating by Mike Kinate
"Joseph Matela outstanding agent!"
We responded:
"Mike, It was great to meet you and your wife today. Thank you for stopping into the office! We love doing business in person. It meant a lot for you to say that the most attractive thing about our policy proposal was the value and quality of the policy. We care about quality first, price second. I think we are going to be a great fit for you Welcome to the Family! -Drew"
Profile photo of Kaitie Ordaz

Kaitie Ordaz

January 7, 2026

5  out of  5
rating by Kaitie Ordaz
"Reggie was exceptionally helpful and dedicated to assisting us during our transition. He also provided valuable support in replacing our new vehicles, ensuring comprehensive coverage and helping us save money.."
We responded:
"Kaitie, Thank you for taking a moment to leave a review for Reggie. Reggie is truly a pleasure to have in office. We love both his personality and professionalism! We look forward to taking care of you for many years to come! -Drew"
Profile photo of Raquel Ordaz

Raquel Ordaz

January 7, 2026

5  out of  5
rating by Raquel Ordaz
"Reginald Evans was able to give me a great life insurance policy. I had been wanting to get one for a while now. He got me great price and great coverage. He is very professional, kind and energetic! I’m happy to have him as my Agent"
We responded:
"Raquel, Thank you for your kind words. We absolutely love having Reggie on our team. He provides professionalism and careful attention to all of the people he interacts with each day. Thank you for trusting us with your life insurance! Welcome to the Fam! -Drew"
Profile photo of Jordan Rosales

Jordan Rosales

January 7, 2026

5  out of  5
rating by Jordan Rosales
"I worked with Reggie to get an unbeatable Auto Insurance rate with all the coverage I needed, even after changing my mind a few times! I’m very satisfied with my policy and the level of communication that I’ve received and would highly recommend."
We responded:
"Jordan, What a review! I appreciate you taking the time to drop us a five-star! I can only imagine that what helped you make up your mind was Reggie's level of service and communication. Get used to a high level of service while you're with us, because it certainly doesn't end now that we have earned your business. We will continue to take care of you the way you're now accustomed to! Welcome to the Fam! -Drew"
Profile photo of Jeffrey Kustok

Jeffrey Kustok

January 3, 2026

5  out of  5
rating by Jeffrey Kustok
"Reggie Evan’s was great! He was able to answer all my questions and his response time was very fast. He was also able to save me money! Great customer service all around, I highly recommend State Farm!"
We responded:
"Reggie is an amazing guy, and I'm thrilled to hear that you had a wonderful experience with him. We certainly love saving people money each month, but even more important is the proper protection that we put in place. You can rest easy knowing that you are protected! We look forward to taking care of you for many years to come! Welcome to the Family! -Drew"
Profile photo of Amy Santistevan

Amy Santistevan

January 2, 2026

5  out of  5
rating by Amy Santistevan
"Thank you for helping to get my home and auto switched"
We responded:
"Amy, We are happy to help! Thank you for trusting us with your business! Welcome to the Fam! -Drew"
Profile photo of Gabrielle Padilla

Gabrielle Padilla

January 2, 2026

5  out of  5
rating by Gabrielle Padilla
"Such a pleasant experience speaking with Drew Mau, he made it so easy and quick to get everything set up. 10/10"
We responded:
"Gabrielle, We love providing a quick, seamless experience as you switch your insurance. We certainly aren't perfect by any means, but I'm glad we got it right! Welcome to the Family! -Drew"
Profile photo of Becca Swanson

Becca Swanson

January 1, 2026

1  out of  5
rating by Becca Swanson
"Please trust me when I say to stay away from this place. The only thing these people want to do is sell you stuff that you don’t need and they’re even dishonest about it. The only time they ever try to contact me regarding anything is just to sell me another product that I really can’t afford and they pressure me into buying everything. Most of the time I don’t even feel like they explain things well. Jesse in particular loves to just talk at you nonstop until you agree to purchase. It just feels like they want me to buy every product State Farm has so they can get the money out of me and go on their merry way. You guys need to get a clue, you’re only successful because you pressure people incessantly into buying things they don’t want."
We responded:
"Becca, I am sorry to hear that you have had a less than stellar experience with our office. I train my team to be sure to address every area of need that we discover in our conversations with customers. I also train my team to continually have these conversations so that we can rest at night knowing we did our very best to protect our customers. Most companies give you a cheap price with bare minimum coverage, and don't take the time to have the conversations that need to be had to properly cover you. It is my responsibility as your insurance agent to have the tough conversations that make us consider situations that we may not particularly enjoy thinking about. That being said, you are always in control over what coverages you decide to accept and which ones you decide to decline. Please give me a call personally so I can go through your policies and coverages together. 719-387-1011 -Drew"
Profile photo of Hal Mayden

Hal Mayden

December 31, 2025

5  out of  5
rating by Hal Mayden
"Had a very good experience with Drew's Team, in particular Joseph. He was very professional in helping me manage the changes of our policies from other providers to State Farm; including coordinating coverages with other Agents in another State. My savings, across auto and homeowner's coverage, was substantial."
We responded:
"Hal, Thank you so much for taking the time to drop us a review. Joseph is a joy to have on our team, for reasons that you just outlined. I look forward to taking care of you for many years to come! Welcome to the Family! -Drew"
Profile photo of Cathy

Cathy

December 19, 2025

5  out of  5
rating by Cathy
"Joseph Matela gave me great options for auto home and life insurance.He took the time to explain things in detail , when I asked. I feel it was a great value for the money. I highly recommend him for any insurance needs you may have. Thanks Cathy Gee"
We responded:
"Cathy, Folks like you are the reason we come to work everyday! It personally brings me joy to know that our team is taking care of not just your auto and home insurance, but your life insurance as well. Homes and cars can be replaced, but losing a loved one is something that can dismantle the futures of our children and families. Thank you for caring enough to make that investment to protect your loved ones. Welcome to the Family! -Drew"
Profile photo of Sundus Sattar

Sundus Sattar

December 18, 2025

5  out of  5
rating by Sundus Sattar
"Joseph was very helpful and knowledgeable and friendly."
We responded:
"Sundus, Thank you for dropping us a review! Joseph is pretty amazing if I do say so myself! I'm glad you were able to connect with him, and I look forward to taking care of you for many years to come! Welcome to the Family! -Drew"
Profile photo of Adam Martidis

Adam Martidis

December 17, 2025

5  out of  5
rating by Adam Martidis
"Joseph was excellent to work with; very knowledgeable, professional, and efficient. The rates we were quoted were significantly better than what we had been paying for both home and auto. I highly recommend this business."
We responded:
"I did a double take when I saw your review because Andrew just left us a review as well! I thought I was seeing double! All jokes aside, thank you for your business. We love taking care of our community, and I absolutely love the fact that we can take care of you and your family. Welcome to our family! -Drew"
Profile photo of Steve Herrman

Steve Herrman

December 11, 2025

5  out of  5
rating by Steve Herrman
"Joseph Matela was very professional, and discussed my insurance needs to make certain I had the coverage needed at the best price. He was also quick to respond to questions and to finalize my quotes. I recommend him highly."
We responded:
"Steve, Joe is truly one of the very best. I am thrilled to hear that you had a great experience, but I'm not surprised in the least. We hold ourselves to a very high standard of care, and this is another shining example of that standard being upheld. We appreciate your trust and your business and look forward to taking care of you for years to come. Welcome to the Family! -Drew"
Profile photo of Valerie Olson

Valerie Olson

December 9, 2025

5  out of  5
rating by Valerie Olson
"Joe Matela was great in my process of switching home/auto insurance to State Farm. He was friendly, informed, efficient."
We responded:
"Valerie, thank you for taking the time to share your experience with Joseph. We do our very best to provide the best coverage at the best rate. I loved having you in the office as we set up your policies too! We are always here to help should you have any further questions. Thank you for your business, and I look forward to many years together! Welcome to the Family! -Drew"
Profile photo of Eric Allen

Eric Allen

December 1, 2025

5  out of  5
rating by Eric Allen
"What a great office to deal with. NICK just helped me swap policies in under 10 minutes. He advised me of my different options as well as explaining what they mean in context. I would recommend anyone give Drew’s office a chance to insure you. Thanks team!"
We responded:
"Eric, Thanks for sharing your experience. We try to make it as easy to do business as possible. We want you to be sure that you are aware of all your options, but ultimately the decisions are up to you. Thank you for allowing us to do our job well! Thank you for your continued business. -Drew"
Profile photo of Rachelle Narrow

Rachelle Narrow

November 26, 2025

1  out of  5
rating by Rachelle Narrow
"Steer clear! This is an office of careless people. I purchased a 100k life insurance policy only to have no follow up for months, then be told it was denied, then get billed for it? They won’t give you any heads up as to any movement in underwriting, or do any type of follow up except to try to sell you more products. Yep, as an existing customer I got a sales call before I was able to get a call back about the life insurance policy I purchased. State Farm rides their entire business on life & health sales, these people are brain dead to let my purchase go by the wayside. Stay far away!! They will leave your family completely uncovered and leave your assets up in the air. This office does not hold traditional State Farm values."
We responded:
"Rachelle, I am sorry that we have not lived up to your expectations of service and communication. I am disappointed to hear that my personal communication with you, along with Suzy's communication was not satisfactory. If there is an issue with your bill, we do not get notified unless a payment is missed, or returned. Please give me a call or shoot me an email to clear up any billing issues you may have. Thank you for the opportunity to serve you, and I wish we could have done more to meet your needs. I would love to be able to connect with you personally to get your feedback on how we could do a better job next time. Please call me at 719-387-1011 or shoot me an email at drew@drewmau.com -Drew"
Profile photo of Alyssa Catalfino

Alyssa Catalfino

November 23, 2025

5  out of  5
rating by Alyssa Catalfino
"super helpful, explains in great detail, authentic and honest!"
We responded:
"Alyssa, We always love working with you when you call in! Thank you for your kind words! -Drew"
Profile photo of Anjanette

Anjanette

November 22, 2025

5  out of  5
rating by Anjanette
"I want to give a big shout-out to Joseph for making this whole insurance process so much easier. He’s patient, kind, and explains things in a way that actually makes sense. I never felt brushed off or rushed — he really listens and makes sure you’re taken care of. It’s rare to find someone who treats you like a real person and not just another customer. I’ve already recommended him to my relatives because he truly goes the extra mile. State Farm is lucky to have him."
We responded:
"Anjanette, This is what its all about!! Joseph is one of the absolute best out there. I am so glad to hear that you felt like you were treated as a human being, not just a number. We do our best to treat everybody as if they were our own family, and set them up with protection as such. Welcome to the family! -Drew"
Profile photo of James Sandoval

James Sandoval

November 21, 2025

5  out of  5
rating by James Sandoval
"Joe, is a great team member to work with. Informative on all the questions I had for him when it came to my life insurance policy. He was able to get me a policy that worked for me and my family. I haven't had this kind of great customer service from any other agency in Colorado Springs, CO. Joe, with State Farm is the way to go when looking for any insurance policy. He can take care of you."
We responded:
"James, Thank you for sharing your experience with Joseph. I'm thrilled that we were able to set you up with a fantastic policy that fit your needs and budget. Joe is one of the greats! Thank you for trusting us with your business! -Drew"
Profile photo of Denise Radzanowski

Denise Radzanowski

November 20, 2025

5  out of  5
rating by Denise Radzanowski
"Joseph did a great job explaining coverages and pricing we needed to adjust several things."
We responded:
"Denise, Thank you for your kind words. Joseph is truly one of the best. I'm glad we were able to help adjust your coverages to what you need, rather than a cookie cutter "one-size fits all" type policy that other companies offer. Thank you for trusting us to protect the things that matter most to you! Welcome to the Family! -Drew"
Profile photo of Andrew Eberhard

Andrew Eberhard

November 19, 2025

5  out of  5
rating by Andrew Eberhard
"Drew was incredibly knowledgeable and helpful. His prices were the best I could find in the state while still having full coverage for me. I’m always leery about whether or not I’m getting what I’m signing up for, and Drew squashed that fear right away for me. He was so trustworthy and exactly what he quoted is what I pay every month. Great experience!"
We responded:
"Andy, You are the best. It was so great working with you and I look forward to taking care of your family for many years to come. You are more than just a client, you are a friend and somebody we genuinely care about. We operate our business with that mindset on a day to day basis. Welcome to the Drew Mau State Farm Family! -Drew"
Profile photo of Josh Rotthoff

Josh Rotthoff

November 18, 2025

5  out of  5
rating by Josh Rotthoff
"Joe was great to work with. He made the entire process quick, easy, and stress-free. He clearly explained my options, helped me find the best coverage for my needs, and handled everything with professionalism. I’m grateful for his help and highly recommend him to anyone needing solid insurance guidance 💪"
We responded:
"Josh, This is what we are all about! Making sure you know your options, providing the best coverage, and making your experience efficient and stress-free. Thank you for trusting us with your insurance needs, and we look forward to delivering the same level of service for the coming years! Welcome to the Fam! -Drew"
Profile photo of Rodney Rollins

Rodney Rollins

November 18, 2025

5  out of  5
rating by Rodney Rollins
"Call and ask for joseph. He made the whole process super easy fast and efficient."
We responded:
"Rodney, Thank you for sharing your experience with Joseph. He is truly the best at maximizing your auto, home, life, and supplemental health coverages! The best part is, the vast majority of the time we are still able to save you money each month with MUCH better coverage! Welcome to the Family! -Drew"
Profile photo of thedanimal1792

thedanimal1792

November 14, 2025

5  out of  5
rating by thedanimal1792
"Jesse was informative and efficient in my endeavor to transfer accounts from state to state. A pleasure to chat with in the interim as all the documents were completed as well! Cheers!"
We responded:
"Thank you for your kind words! Jesse is the rock of our agency and he does so many things well. I look forward to delivering the same or better service than you were used to in your previous location. Welcome to the Fam! -Drew"
Profile photo of Francis Huldi

Francis Huldi

November 14, 2025

5  out of  5
rating by Francis Huldi
"Incredible experience! Craig’s customer service was by far the best I have ever received. That alone will keep me at State Farm. He was very knowledgeable, helped me figured out exactly what I needed and even helped me save money! They really do treat you like family, highly recommend!!"
We responded:
"Francis, Thank you for your review! Craig is amazing, and as cliche as it sounds, I know he genuinely cares about each person he interacts with. I'm glad we were able to earn your business, and the level of service from here on out will not diminish. We pride ourselves on delivering top tier service years after you make the initial decision to join our family. Here's to many years together. Welcome to the Family! -Drew"